. >> we have done three sessions and they all concluded the same thing, that joe biden did well on the substance, but they were so angry with his style and want more that you split screen the two of them where they could see biden's interruptions and smiling and the laughing, it's funny i actually wrote down on my note, don't interrupt and don't smile. they didn't want that from the vice president. and he could have gained points. but not a single person in any session switched. there the previous debate, we had about a third our group switched. >> schieffer: when you say your sessions, what were these focus groups? what exactly was this? how are you measuring this? >> we take undecide voters in a number of dyfferent cities in the key swing states b30 people, and they react second by second, using dials. in and in almost every biden's style scores did better than ryans and yet when you startlet discussion the first thing they said is, "why was he interrupting? why was he seeming to go overboard? he was passionate but he went too far." >> at the risk of interrupting, you know, what stri